Our Policy 

Offering Safran as a gift? No worries, we've got you covered!

The below Exchange Procedure applies:

• Safran Collection issues exchange or store credit
• Exchanges must be claimed within 7 days of reception
• Exchanges must be claimed in writing via email to safrancollection.info@gmail.com 
• The jewelry has to be sent back in perfect condition and in its original packaging
• The jewelry has to be mailed with a tracking number and the mailing fees are to be covered by the customer
• All our jewelry are carefully inspected before being shipped. Therefore, Safran Collection cannot accept jewelry that are not in their original condition, that were worn or damaged.