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Exchange Policy

Our Policy 

Offering Safran as a gift? No worries, we've got you covered!

The below Exchange Procedure applies:

  • Safran Collection issues exchange or store credit
  • Exchanges must be claimed within 7 days of reception
  • Exchanges must be claimed in writing via email to 
  • The jewelry has to be sent back in perfect condition and in its original packaging
  • The jewelry has to be mailed with a tracking number and the mailing fees are to be covered by the customer
  • All our jewelry are carefully inspected before being shipped. Therefore, Safran Collection cannot accept jewelry that are not in their original condition, that were worn or damaged.

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