Safran issues exchange credit for any item that shows visible manufacture defect.*
In order to ensure your exchange, we are asking that any concern is directed to us via email (email@example.com) within 7 business days of the received date.
Passed this time, unfortunately, we cannot guarantee any exchanges. However, do not hesitate to contact us and we will try our best to accommodate you!
- All exchanges must be reported in writing via email within 7 days of the received date.
- Only items with visible manufacture defect* are exchangeable.
- All items are non-refundable.
* Visible manufacture defects exclude inherent stone imperfections.